Sample Template / January 10, 2019 / Cecile Rocha
In a contact center especially an outsourcing company this is actually the core competency. For companies or business departments focusing on production this isn t as important. It is actually a matter of first establishing what your core competencies are. The next item that ca be included is ownership of the problem. This can be viewed two-ways. If the employee is part of a contact center it means problem-solving skills and ownership of a problem with regard to a customer s issue. If it is in a non contact-center scenario it is being accountable and avoiding finger pointing. Another item to be included is productivity.
It allows you to perform all the different functions that are done with HTML without having to study HTML. Anything can be done with the click of a mouse. What you need to do is to open your sample newsletter templates with the editor and start customizing it. There is a preview tab which you can use to check the result of your modifications. You can add table colors fonts photos all by clicking around. The software allows you to edit any part of the template while keeping the others intact. If you are afraid of messing up the template you can a backup template and use a copy of it for your learning purposes.
Anything that will help you in your endeavors is worth learning and spending time with. Designing a newsletter from scratch can be quite difficult especially if you are not comfortable using HTML. Your task will become much easier if you can find some sample newsletter templates and use them as a model. You can simply imitate them at first and once you become efficient at what you are doing you may try and customize them to suit your own needs. There are several websites on the Web offering free newsletter templates. These templates can usually be downloaded along with a file containing the coding.