Sample Template / January 10, 2019 / Cecile Rocha
In a contact center especially an outsourcing company this is actually the core competency. For companies or business departments focusing on production this isn t as important. It is actually a matter of first establishing what your core competencies are. The next item that ca be included is ownership of the problem. This can be viewed two-ways. If the employee is part of a contact center it means problem-solving skills and ownership of a problem with regard to a customer s issue. If it is in a non contact-center scenario it is being accountable and avoiding finger pointing. Another item to be included is productivity.
A resume is the first impression a prospective employer has of you. And different employers prefer different types of resumes. There may be some who are very old school and prefer a plain piece of paper on one page. Others may appreciate a bit of creativity. If you do not get a job because your resume was too flashy because you used a classic design instead a plain paper perhaps that job is not the best match for you. If you are the type of person who prefers to add a bit of pizazz to your work perhaps you are best working for an employer who will appreciate that quality rather than one who will continue to hold you back.
Employment experience and education are also necessary for any resume. If you are truly creative and are seeking a creative position there are some programs that will allow you to create your own unique resume on your computer. You can add images or designs and special fonts. Again you must be careful not to get too creative and make your resume become too much of burden for someone to read. While a creative director may appreciate a unique resume a banker on the other hand will most likely be confused and will not be calling you in for an interview. One nice thing about creating a resume online using resume format samples is that you can actually complete your resume within the program adding all of the vital information that is needed and then take a look at the different ways the resume looks with the different resume format samples. It is nice to see a variety of samples from which to choose particularly when you are creating something as important as a resume.