Sample Template / January 10, 2019 / Regina Le
In a contact center especially an outsourcing company this is actually the core competency. For companies or business departments focusing on production this isn t as important. It is actually a matter of first establishing what your core competencies are. The next item that ca be included is ownership of the problem. This can be viewed two-ways. If the employee is part of a contact center it means problem-solving skills and ownership of a problem with regard to a customer s issue. If it is in a non contact-center scenario it is being accountable and avoiding finger pointing. Another item to be included is productivity.
Take a look at a resume format sample. You can find hundreds of these samples on the web. These samples are available for a variety of professions. Executive resumes - those used for people looking for six-figure jobs in the management fields will convey more and different kinds of information than professional resumes - those resumes for people in the white and blue-collar fields who actually do the work! Professional resumes are for people like accountants construction consultants salespeople nurses and so on. Public sector resumes - those used by military people who have separated from the military and are now looking for jobs in government.
Employment experience and education are also necessary for any resume. If you are truly creative and are seeking a creative position there are some programs that will allow you to create your own unique resume on your computer. You can add images or designs and special fonts. Again you must be careful not to get too creative and make your resume become too much of burden for someone to read. While a creative director may appreciate a unique resume a banker on the other hand will most likely be confused and will not be calling you in for an interview. One nice thing about creating a resume online using resume format samples is that you can actually complete your resume within the program adding all of the vital information that is needed and then take a look at the different ways the resume looks with the different resume format samples. It is nice to see a variety of samples from which to choose particularly when you are creating something as important as a resume.