Sample Template / January 10, 2019 / Margaret George
In a contact center especially an outsourcing company this is actually the core competency. For companies or business departments focusing on production this isn t as important. It is actually a matter of first establishing what your core competencies are. The next item that ca be included is ownership of the problem. This can be viewed two-ways. If the employee is part of a contact center it means problem-solving skills and ownership of a problem with regard to a customer s issue. If it is in a non contact-center scenario it is being accountable and avoiding finger pointing. Another item to be included is productivity.
Take a look at a resume format sample. You can find hundreds of these samples on the web. These samples are available for a variety of professions. Executive resumes - those used for people looking for six-figure jobs in the management fields will convey more and different kinds of information than professional resumes - those resumes for people in the white and blue-collar fields who actually do the work! Professional resumes are for people like accountants construction consultants salespeople nurses and so on. Public sector resumes - those used by military people who have separated from the military and are now looking for jobs in government.
If you are trying to get published in a major syndicate they may feel that this information belongs in the last paragraph instead. The only way you will really find out where it belongs is to study the latest publications by the syndicate. Other than studying direct from the publication resources you can also purchase software that contains a sample press release format. Typically you may find a large number of formats available within these packages. This can be of immense help to you especially if you want to format your press release for a number of different publications.