Sample Template / January 10, 2019 / Ivy Clarke
In a contact center especially an outsourcing company this is actually the core competency. For companies or business departments focusing on production this isn t as important. It is actually a matter of first establishing what your core competencies are. The next item that ca be included is ownership of the problem. This can be viewed two-ways. If the employee is part of a contact center it means problem-solving skills and ownership of a problem with regard to a customer s issue. If it is in a non contact-center scenario it is being accountable and avoiding finger pointing. Another item to be included is productivity.
The right-hand side of the first row should give designation date of joining total day LOP days days paid. • In the second row the first column should be marked earnings and the second column should be marked deductions . • In the third row under the earnings show basic HRA bonus medical reimbursement special allowance special incentives leave encashment etc. Total them out as Gross Earnings (A) . • In the third row under the deductions show whatever has to be deducted. Total them out as Total Deductions (B) . • Finally show the Net Pay (A) - (B) . Beneath the table show the place and the date.
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